Contact SweepsClan
Last updated
You'll usually hear back within a few working days.
A fact is wrong or out of date
Casinos change their terms often and without notice, so facts can go stale between checks. If you spot a fact that's wrong, out of date, or marked "Not yet known" and you know the answer, email chris@sweepsclan.com.
Include these in your message:
- The page on SweepsClan where you saw it
- What the page says and what you think it should say
- If you can, a link to the casino's own page or a public record that shows the current fact
We check your note against the source. If the fact was wrong, we fix the page and update its checked date. Every correction is dated and logged.
You run a casino we cover
Email chris@sweepsclan.com with the page and a link to your current terms or other source. We check it the same way as a reader's note, and the source decides. A deal with us never changes a fact.
Legal and privacy
Legal notices, privacy requests, and questions about our terms or privacy policy go to legal@sweepsclan.com. That includes your rights under US state privacy laws and the GDPR.
By post
Geekcraft (VAT MT 28285130)
Edelweiss, Flat 4, 250 Triq il-Karmnu
Birkirkara, Malta
What we can't help with
SweepsClan is not a casino. We can't see or change your casino account, purchases or redemptions. Contact the casino's own support team for those.
If play has stopped being fun, call or text 1-800-MY-RESET (1-800-697-3738). The helpline is free, confidential, and open 24/7. Our responsible play page covers more.