01 · Casino review
Cider
What Cider says about itself, what we checked, and what is on the public record. We have not played or redeemed there, so this page makes no claims about what that is like.
Last updated
We do not currently earn commission from any casino. If that changes, we'll say so here. Here's how we rate casinos. Disclosure
02 · Key facts
Cider at a glance
- Company behind it
-
Cider says
Relaxing Moonlight Games Inc (sweepstakes sponsor per Sweeps Rules)
Checked Sep 2026 Casino terms
What the source says
The sole sponsor/promotor of the Sweepstakes is Relaxing Moonlight Games Inc (“Sponsor” or "Relaxing Moonlight Games").
- Launch year
-
Cider says
2025
Casino states founded 25 September 2025
Checked Sep 2026 Casino website
What the source says
Founded on September 25, 2025, we are an online social casino platform
- Minimum redemption, cash
-
Cider says
100 SC (US$100)
Checked Sep 2026 Casino terms
What the source says
Sponsor/promoter will only process a prize redemption if the redeemed value of the prize is US$100 or more (i.e. a minimum of 100 eligible Sweeps Coins).
- Stated processing time
-
Cider says
up to 10 business days for cash (TOS 8.9); Sweeps Rules say up to 30 days in some circumstances
Prizes of $500+ may take longer; >US$10,000 may add up to 7 days
Checked Sep 2026 Casino terms
What the source says
it may take up to 10 business days to process the relevant payment into your nominated bank account
- States not accepted
-
Cider says
Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine (spelled 'Miane'), Michigan, Montana, Nevada, New Jersey, Washington
TOS 'Restricted Territories'; also Ontario and Quebec
Checked Sep 2026 Casino terms
What the source says
Restricted Territories means the states of Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Miane, Michigan, Montana, Nevada, New Jersey, and Washington
- Minimum age
-
Cider says
18 years
or age of majority if higher
Checked Sep 2026 Casino terms
What the source says
You are over 18 years of age or the minimum legal age of majority whichever is higher
- Trustpilot score
-
We checked
4.2 out of 5
Checked Sep 2026 Trustpilot
- Trustpilot reviews
-
We checked
2,614 reviews
Checked Sep 2026 Trustpilot
03 · Who runs it
Who runs Cider?
- Company behind it
-
Cider says
Relaxing Moonlight Games Inc (sweepstakes sponsor per Sweeps Rules)
Checked Sep 2026 Casino terms
What the source says
The sole sponsor/promotor of the Sweepstakes is Relaxing Moonlight Games Inc (“Sponsor” or "Relaxing Moonlight Games").
- Casino group
-
Not yet known
Looked Sep 2026 Not found in casino website
- Sister casinos
-
Not yet known
Looked Sep 2026 Not found in casino website
04 · Is it legit
Is Cider legit?
We don't answer this with a bare yes or no. Here is what we checked, and what we could not find.
- Where it is registered
-
Cider says
Hong Kong (operator address); payment agent Aevorix Play Inc in Denver, Colorado, USA
Checked Sep 2026 Casino website
What the source says
MYSTIC MIRROR STUDIO LIMITED Visit us at Room D, 4/F Century Centre, No.33-35 Au Pui Wan Street, Fo Tan, Sha Tin, Hong Kong.
- Launch year
-
Cider says
2025
Casino states founded 25 September 2025
Checked Sep 2026 Casino website
What the source says
Founded on September 25, 2025, we are an online social casino platform
- Licenses or certifications it claims
-
Cider says
none stated
Checked Sep 2026 Casino terms
What the source says
THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER “REAL MONEY GAMBLING.”
- Terms last updated
-
Cider says
TOS v6.2 updated 6 July 2026; Sweeps Rules v12.6 last updated 20 July 2026
Checked Sep 2026 Casino terms
What the source says
These Terms of Services have been updated as of July 6th, 2026
- Trustpilot score
-
We checked
4.2 out of 5
Checked Sep 2026 Trustpilot
- Trustpilot reviews
-
We checked
2,614 reviews
Checked Sep 2026 Trustpilot
- BBB rating
-
Not yet known
No BBB profile found via BBB-restricted web search for 'Cider Casino' / Mystic Mirror
Looked Sep 2026 Not found in bbb
Lawsuits and regulator actions
-
Public record
none found
Same searches as above; not on NY AG or Maryland lists
Checked Sep 2026 Court or regulator record
A lawsuit is a claim, not a finding. We list what is on the record, with its date and status where we have them.
05 · Redemption
Does Cider pay real money?
You redeem Sweeps Coins for cash prizes. These are Cider's own stated terms, not measured times.
- Minimum redemption, cash
-
Cider says
100 SC (US$100)
Checked Sep 2026 Casino terms
What the source says
Sponsor/promoter will only process a prize redemption if the redeemed value of the prize is US$100 or more (i.e. a minimum of 100 eligible Sweeps Coins).
- Stated processing time
-
Cider says
up to 10 business days for cash (TOS 8.9); Sweeps Rules say up to 30 days in some circumstances
Prizes of $500+ may take longer; >US$10,000 may add up to 7 days
Checked Sep 2026 Casino terms
What the source says
it may take up to 10 business days to process the relevant payment into your nominated bank account
- Redemption methods
-
Cider says
Cash to the payment mechanism used to purchase, or a nominated bank account/online wallet; specific methods not listed in terms
Checked Sep 2026 Casino terms
What the source says
the cash payment will be made to the Payment Mechanism from which you purchased GOLD COINS, or ... an alternative financial account you nominate
- When ID checks happen
-
Cider says
Before redeeming any prize; Daily Bonus also only available after account verification
Checked Sep 2026 Casino terms
What the source says
Participants may be required to successfully complete a Know-Your-Customer (“KYC”) Verification process ... before redeeming any Prize.
06 · Where you can play
Where can you play Cider?
- States not accepted
-
Cider says
Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine (spelled 'Miane'), Michigan, Montana, Nevada, New Jersey, Washington
TOS 'Restricted Territories'; also Ontario and Quebec
Checked Sep 2026 Casino terms
What the source says
Restricted Territories means the states of Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Miane, Michigan, Montana, Nevada, New Jersey, and Washington
- Gold Coin play only
-
Cider says
New York and Tennessee excluded from the sweepstakes in Sweeps Rules but not in TOS Restricted Territories; California and New York get non-redeemable 'Splash Coins' per TOS 8.3
California is NOT in the Sweeps Rules exclusion list
Checked Sep 2026 Casino terms
What the source says
excluding Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Miane, Michigan, Montana, Nevada, New Jersey, New York, Tennessee and Washington
- Minimum age
-
Cider says
18 years
or age of majority if higher
Checked Sep 2026 Casino terms
What the source says
You are over 18 years of age or the minimum legal age of majority whichever is higher
Casinos change the states they accept. Check the casino's own terms before you sign up.
07 · Free coins
Free coins and offers
- Welcome offer, no purchase
-
Not yet known
Home page mentions free SC bonus gifts but gives no amount
Looked Sep 2026 Not found in casino website
- First purchase offer
-
Not yet known
Looked Sep 2026 Not found in casino website
- Daily login bonus
-
Cider says
Yes - daily SC bonus, once per day (resets UTC 0), only after account verified; amount shown in account, not stated in rules
Checked Sep 2026 Casino terms
What the source says
Participants can only claim a Daily Bonus once per day (the daily clock resets at UTC-0).
- Free entry by mail
-
Cider says
Yes - 2 SC per mailed request; #10 envelope to CIDER CASINO, PO Box #9304, Manchester, NH 03108; needs Postal Request Code (expires 30 days)
Rules at https://cidercasino.com/sr.html section 6
Checked Sep 2026 Casino terms
What the source says
A Participant will receive two（2）Sweeps Coins per mail-in request.
08 · App and support
App and support
- iPhone and iPad app
-
We checked
yes - listed as 'Cider Casino - Real Money' by Mystic Mirror Studio Limited; 4.7 from 52,355 ratings; 17+
Checked Sep 2026 App store listing
- Android app
-
We checked
yes - 'Cider Casino Slots'; developer shown as 'Marconi Apps' (not Mystic Mirror); 4.3 from 2.37K reviews; 100K+ downloads
Checked Sep 2026 App store listing
- Support channels
-
Cider says
Email [email protected] and [email protected]; web contact form; phone +1 888 488 0923
Checked Sep 2026 Casino website
What the source says
Contact us at via Email: [email protected] ... Phone: +1 8884880923.
- Support hours
-
Cider says
24/7 by email; response may take up to 12 hours
Checked Sep 2026 Casino terms
What the source says
Our Customer Support can be reached twenty-four hours a day, seven days a week via [email protected] and [email protected].
What players say about Cider
Not yet known
We have not collected player reports for Cider yet. When we do, they will be labeled as player reports and kept apart from what the casino says.
Common questions
Is Cider legit?
Here is what we checked. The company behind Cider is Relaxing Moonlight Games Inc (sweepstakes sponsor per Sweeps Rules). Checked Sep 2026, casino terms. On Trustpilot it has 4.2 out of 5 from 2,614 reviews. Checked Sep 2026, trustpilot. We found 1 lawsuit or regulator action on the public record. Each one is listed on this page with its source. Read them and judge for yourself: we don't give a bare yes or no.
Does Cider really pay out?
You redeem Sweeps Coins for cash prizes. Cider says the minimum redemption is 100 SC (US$100). Checked Sep 2026, casino terms. Its stated processing time: up to 10 business days for cash (TOS 8.9); Sweeps Rules say up to 30 days in some circumstances. Checked Sep 2026, casino terms. We have not redeemed there ourselves, and we don't have player reports yet.
What states is Cider not available in?
Cider says it does not accept players in Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine, Michigan, Montana, Nevada, New Jersey, and Washington. Checked Sep 2026, from the casino's own terms or help pages. This is where the casino accepts players, not legal advice.