Independent · Facts dated and sourced · 21+ · Straight answers

02 · Key facts

Cider at a glance

Company behind it

Cider says

Relaxing Moonlight Games Inc (sweepstakes sponsor per Sweeps Rules)

Checked Sep 2026 Casino terms

What the source says
The sole sponsor/promotor of the Sweepstakes is Relaxing Moonlight Games Inc (“Sponsor” or "Relaxing Moonlight Games").
Launch year

Cider says

2025

Casino states founded 25 September 2025

Checked Sep 2026 Casino website

What the source says
Founded on September 25, 2025, we are an online social casino platform
Minimum redemption

Cider says

100 SC

Checked Sep 2026 Casino terms

What the source says
Sponsor/promoter will only process a prize redemption if the redeemed value of the prize is US$100 or more (i.e. a minimum of 100 eligible Sweeps Coins).
Stated processing time

Cider says

Up to 10 business days for cash (TOS 8.9); Sweeps Rules say up to 30 days in some circumstances

Prizes of $500+ may take longer; >US$10,000 may add up to 7 days

Checked Sep 2026 Casino terms

What the source says
it may take up to 10 business days to process the relevant payment into your nominated bank account
States not accepted

Cider says

Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine (spelled 'Miane'), Michigan, Montana, Nevada, New Jersey, Washington

TOS 'Restricted Territories'; also Ontario and Quebec

Checked Sep 2026 Casino terms

What the source says
Restricted Territories means the states of Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Miane, Michigan, Montana, Nevada, New Jersey, and Washington
Minimum age

21+

SweepsClan is for adults 21 and over.

Trustpilot score

We checked

4.2 out of 5

Checked Sep 2026 Trustpilot (opens in a new tab)

Trustpilot reviews

We checked

2,614 reviews

Checked Sep 2026 Trustpilot (opens in a new tab)

Cider review: the short answer

Cider is a sweepstakes casino that launched in September 2025 and is run by Relaxing Moonlight Games Inc. It pays prizes in US dollars at 1 SC = US$1, with a 100 SC minimum redemption.

It suits players who want a daily login bonus, a free mail-in entry, and redemption to a bank account or wallet. It does not suit anyone who wants a licensed operation or a clear, consistent ruleset, because the terms have gaps and contradictions.

Is Cider legit?

Based on what its own documents show, Cider operates as a sweepstakes site rather than a licensed casino. It claims no gaming license in its terms or footer pages.

The operator, Relaxing Moonlight Games Inc, is registered in Hong Kong. Its payment agent, Aevorix Play Inc, sits in Denver, Colorado. The casino launched September 25, 2025.

Its terms were last updated in July 2026: TOS v6.2 on July 6, Sweeps Rules v12.6 on July 20.

Trustpilot shows 4.2 out of 5 with 2,614 reviews as of September 2026. 70 percent of those are 5-star, 12 percent are 1-star. Trustpilot notes no recent review invitations. A Better Business Bureau rating for Cider is not yet known.

No lawsuit or regulator action that names Cider is on our record. That is absence of evidence, not a clean bill of health. We looked at NY AG and Maryland lists.

How do Cider redemptions work?

Sweeps Coins become prizes at 1 SC = US$1. Only SC won through game play qualify for redemption.

The minimum is 100 SC, worth US$100. You must play through Sweeps Coins once before redeeming, though Cider says it may require up to 20x at its discretion.

Cider says prize processing takes up to 10 business days. Its Sweeps Rules add that some circumstances may push it to 30 days. Prizes of US$500 or more may take longer, and anything over US$10,000 may add up to 7 days.

You redeem to the payment method used to purchase, or to a nominated bank account or online wallet. The terms do not list specific methods. Our redemption guide has the full detail.

What’s good and what’s not

Good:

  • Daily SC bonus, once per day, resets at UTC 0, after account verification.
  • Free mail-in entry: 2 SC per mailed request to a Manchester, NH PO Box. No purchase necessary.
  • 100 SC minimum redemption is straightforward, and 1 SC equals US$1.
  • Apps on both Google Play and the Apple App Store.

Not so good:

  • No gaming license claimed anywhere in the terms or footer.
  • The terms contain an internal inconsistency: TOS 8.3 says California and New York get non-redeemable Splash Coins, but the Sweeps Rules exclude only New York and Tennessee.
  • Cider reserves the right to charge processing fees on redemptions, though none are stated.
  • Sweeps Coins expire 90 days after your last login. Accounts go dormant after 12 months without activity, and Gold Coins expire then too.

Where can you play Cider?

Cider does not accept players in 13 states: Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Maine, Michigan, Montana, Nevada, New Jersey, and Washington. Ontario and Quebec are also restricted.

New York and Tennessee are excluded from the sweepstakes in the Sweeps Rules but not in the TOS Restricted Territories list. California and New York get non-redeemable Splash Coins under TOS 8.3.

Casinos change the states they accept. Check the casino’s own terms before you sign up. Our states page has the full list.

Cider app and support

The Android app, “Cider Casino Slots,” appears on Google Play under developer “Marconi Apps.” It shows 4.3 stars from 2,370 reviews and 100K+ downloads.

The iPhone app is listed by Mystic Mirror Studio Limited. It shows 4.7 stars from 52,355 ratings.

Support runs 24/7 by email at support@mysticmirrorltd.com and support@aevorixplay.com. There is also a web contact form and a phone line: +1 888 488 0923. Email responses may take up to 12 hours.

What players say about Cider

We have not collected player reports about Cider yet, so we cannot summarize complaints or praise from our own readers.

Trustpilot showed 4.2 out of 5 with 2,614 reviews as of September 2026. The split is 70 percent 5-star and 12 percent 1-star. Trustpilot noted no recent review invitations. A BBB profile is not yet known.

FAQ

Is Cider online casino legit?

Cider operates under sweepstakes rules and claims no gaming license. Its terms describe real prize redemption at 1 SC = US$1, and Trustpilot shows 4.2 out of 5 across 2,614 reviews. Whether that makes it legit depends on what you expect from a licensed operator.

Are games like Cider casino legit?

Sweepstakes casinos like Cider use a dual-currency model: Gold Coins for fun, Sweeps Coins for prizes. The model is common across the industry. Cider specifically claims no license and has internal inconsistencies in its terms, so check those documents yourself.

Is Cider casino legit?

Based on its own terms, Cider pays prizes at 100 SC minimum and processes them in up to 10 business days. It launched in September 2025 and is run by Relaxing Moonlight Games Inc in Hong Kong. It claims no gaming license.

Is Cider casino app legit?

The apps exist on both Google Play and the Apple App Store with high ratings. The Android listing shows developer “Marconi Apps” rather than the company name in the terms, which is worth noting. Ratings alone do not confirm legitimacy.

Is Cider casino a scam?

No lawsuit or regulator action naming Cider is on our record. That is absence of evidence, not proof of safety. The terms do describe real redemption and a free mail-in entry, but the lack of a license and internal contradictions mean you should read them carefully before signing up.

03 · Who runs it

Who runs Cider?

Casino group

Not yet known

Know this? Tell us

Looked Sep 2026 Not found in casino website

Sister casinos

Not yet known

Know this? Tell us

Looked Sep 2026 Not found in casino website

04 · Is it legit

Is Cider legit?

We don't answer this with a bare yes or no. Here is what we checked, and what we could not find.

Where it is registered

Cider says

Hong Kong (operator address); payment agent Aevorix Play Inc in Denver, Colorado, USA

Checked Sep 2026 Casino website

What the source says
MYSTIC MIRROR STUDIO LIMITED Visit us at Room D, 4/F Century Centre, No.33-35 Au Pui Wan Street, Fo Tan, Sha Tin, Hong Kong.
Licenses or certifications it claims

Cider says

None stated

Checked Sep 2026 Casino terms

What the source says
THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER “REAL MONEY GAMBLING.”
Terms last updated

Cider says

TOS v6.2 updated 6 July 2026; Sweeps Rules v12.6 last updated 20 July 2026

Checked Sep 2026 Casino terms

What the source says
These Terms of Services have been updated as of July 6th, 2026
BBB rating

Not yet known

No BBB profile found via BBB-restricted web search for 'Cider Casino' / Mystic Mirror

Know this? Tell us

Looked Sep 2026 Not found in bbb

Lawsuits and regulator actions

  1. Public record

    none found

    Same searches as above; not on NY AG or Maryland lists

    Checked Sep 2026 Court or regulator record (opens in a new tab)

A lawsuit is a claim, not a finding. We list what is on the record, with its date and status where we have them.

05 · Redemption

How do Cider redemptions work?

You redeem Sweeps Coins for prizes. These are Cider's own stated terms, not measured times.

Redemption methods

Cider says

Cash to the payment mechanism used to purchase, or a nominated bank account/online wallet; specific methods not listed in terms

Checked Sep 2026 Casino terms

What the source says
the cash payment will be made to the Payment Mechanism from which you purchased GOLD COINS, or ... an alternative financial account you nominate
When ID checks happen

Cider says

Before redeeming any prize; Daily Bonus also only available after account verification

Checked Sep 2026 Casino terms

What the source says
Participants may be required to successfully complete a Know-Your-Customer (“KYC”) Verification process ... before redeeming any Prize.

Cider redemption: minimums, methods, limits and ID checks

06 · Where you can play

Where can you play Cider?

Gold Coin play only

Cider says

New York and Tennessee excluded from the sweepstakes in Sweeps Rules but not in TOS Restricted Territories; California and New York get non-redeemable 'Splash Coins' per TOS 8.3

California is NOT in the Sweeps Rules exclusion list

Checked Sep 2026 Casino terms

What the source says
excluding Connecticut, Delaware, Idaho, Indiana, Iowa, Kentucky, Louisiana, Miane, Michigan, Montana, Nevada, New Jersey, New York, Tennessee and Washington

Casinos change the states they accept. Check the casino's own terms before you sign up.

Cider states: the full list, state by state

07 · Free coins

Free coins and offers

Welcome offer, no purchase

Not yet known

Home page mentions free SC bonus gifts but gives no amount

Know this? Tell us

Looked Sep 2026 Not found in casino website

First purchase offer

Not yet known

Know this? Tell us

Looked Sep 2026 Not found in casino website

Daily login bonus

Cider says

Yes - daily SC bonus, once per day (resets UTC 0), only after account verified; amount shown in account, not stated in rules

Checked Sep 2026 Casino terms

What the source says
Participants can only claim a Daily Bonus once per day (the daily clock resets at UTC-0).
Free entry by mail

Cider says

Yes - 2 SC per mailed request; #10 envelope to CIDER CASINO, PO Box #9304, Manchester, NH 03108; needs Postal Request Code (expires 30 days)

Rules at https://cidercasino.com/sr.html section 6

Checked Sep 2026 Casino terms

What the source says
A Participant will receive two(2)Sweeps Coins per mail-in request.

08 · App and support

App and support

iPhone and iPad app

We checked

Yes - listed as 'Cider Casino - Real Money' by Mystic Mirror Studio Limited; 4.7 from 52,355 ratings; 17+

Checked Sep 2026 App store listing

Android app

We checked

Yes - 'Cider Casino Slots'; developer shown as 'Marconi Apps' (not Mystic Mirror); 4.3 from 2.37K reviews; 100K+ downloads

Checked Sep 2026 App store listing

Support channels

Cider says

Email support@mysticmirrorltd.com and support@aevorixplay.com; web contact form; phone +1 888 488 0923

Checked Sep 2026 Casino website

What the source says
Contact us at via Email: support@mysticmirrorltd.com ... Phone: +1 8884880923.
Support hours

Cider says

24/7 by email; response may take up to 12 hours

Checked Sep 2026 Casino terms

What the source says
Our Customer Support can be reached twenty-four hours a day, seven days a week via support@mysticmirrorltd.com and support@aevorixplay.com.

What players say about Cider

Not yet known

We have not collected player reports for Cider yet. When we do, they will be labeled as player reports and kept apart from what the casino says.

Ways to pay and redeem at Cider

Casinos similar to Cider