Chumba

02 · Key facts

Chumba at a glance

Company behind it

Chumba says

VGW Malta Limited owns and operates; sweepstakes operated by VGW Games Limited

Sweepstakes sponsor/promoter: VGW Games Limited (Malta)

Checked Sep 2026 | Casino terms

What the source says

The Platform and App known as “Chumba Casino” is owned and operated by VGW Malta.

Launch year

Not yet known

on casino pages; footer copyright reads '© 2002-2026 VGW Group'; BBB lists business started 31 Aug 2017 for its US entity

Know this? Tell us

Looked Sep 2026 | Not found in casino website

Minimum redemption, cash

Chumba says

100 SC

US$100 threshold; 1 SC = US$1

Checked Sep 2026 | Casino terms

What the source says

SWEEPS COINS ARE SUBJECT TO A MINIMUM PRIZE REDEMPTION THRESHOLD OF $US100.

Stated processing time

Chumba says

Cash: up to 10 business days; amounts over US$10,000 may add up to 7 days; no time stated for gift cards

Checked Sep 2026 | Casino terms

What the source says

it may take up to ten (10) business days to process the relevant payment into your nominated bank account

States not accepted

Chumba says

Washington, Michigan, Montana, Connecticut, Nevada, Delaware

'Excluded Territory' - no access; Gold Coin purchases voided. Also US territories and outside US

Checked Sep 2026 | Casino terms

What the source says

Excluded Territory means the states of Washington, Michigan, Montana, Connecticut, Nevada

Minimum age

Chumba says

21 years

or higher age of majority

Checked Sep 2026 | Casino terms

What the source says

you are over 21 years of age or such higher minimum legal age of majority

Trustpilot score

We checked

3.9 out of 5

Checked Sep 2026 | Trustpilot

Trustpilot reviews

We checked

10,873 reviews

Checked Sep 2026 | Trustpilot

03 · Who runs it

Who runs Chumba?

Company behind it

Chumba says

VGW Malta Limited owns and operates; sweepstakes operated by VGW Games Limited

Sweepstakes sponsor/promoter: VGW Games Limited (Malta)

Checked Sep 2026 | Casino terms

What the source says

The Platform and App known as “Chumba Casino” is owned and operated by VGW Malta.

Casino group

Chumba says

VGW Group (VGW Holdings; Australia-headquartered per Michigan regulator)

Terms define 'VGW Group' incl. VGW Malta, VGW Games, VGW Luckyland Inc, VGW Financial Services

Checked Sep 2026 | Casino terms

What the source says

NO PURCHASE NECESSARY. VGW Group. Void where prohibited by law.

Sister casinos

Public record

Chumba Casino, LuckyLand (Slots/Casino), Global Poker

All VGW brands

Checked Sep 2026 | Court or regulator record

What the source says

VGW's online casinos – Chumba Casino, Global Poker, and Luckyland Slots

04 · Is it legit

Is Chumba legit?

We don't answer this with a bare yes or no. Here is what we checked, and what we could not find.

Where it is registered

Chumba says

Malta

Registered address Trident Park, Notabile Gardens, No. 6, Level 3, Mdina Road, Zone 2 Birkirkara CBD2010

Checked Sep 2026 | Casino terms

What the source says

a limited liability company incorporated in Malta, and subject to Maltese law

Launch year

Not yet known

on casino pages; footer copyright reads '© 2002-2026 VGW Group'; BBB lists business started 31 Aug 2017 for its US entity

Know this? Tell us

Looked Sep 2026 | Not found in casino website

Licenses or certifications it claims

Chumba says

Casino claims VGW Games Limited holds Malta Gaming Authority licence MGA/B2C/188/2010 (issued 1 Aug 2018) for the promotional play games; footer shows MGA, RGF and 21+ badges

Checked Sep 2026 | Casino website

What the source says

VGW Games Limited is licensed and regulated in Malta by the Malta Gaming Authority (MGA) to operate the promotional play games with the licence MGA/B2C/188/2010

Terms last updated

Chumba says

Sweeps Rules v26.1, updated 2026-09-16 (T&C v27.1 same date, per batch-1)

Checked Sep 2026 | Casino terms

What the source says

DATE OF LAST UPDATE: September 16, 2026

Trustpilot score

We checked

3.9 out of 5

Checked Sep 2026 | Trustpilot

Trustpilot reviews

We checked

10,873 reviews

Checked Sep 2026 | Trustpilot

BBB rating

We checked

Not Rated

Not BBB Accredited; 548 complaints closed in last 3 years; 45 customer reviews; business started 31 Aug 2017

Checked Sep 2026 | BBB

Lawsuits and regulator actions

1. Public record

   New York AG secured $8 million from VGW Holdings and affiliates (disgorgement, penalties, costs) for unlawfully running online gambling platforms in New York

   New York; announced 9 Sep 2026; status: settled

   Checked Sep 2026 | Court or regulator record

2. Public record

   New York AG cease-and-desist letters to 26 sweepstakes platforms incl. Chumba, Luckyland and Global Poker; all agreed to end sale of sweepstakes coins in NY

   New York; 6 June 2025; status: complied

   Checked Sep 2026 | Court or regulator record

3. Public record

   Michigan Gaming Control Board cease-and-desist letter to VGW LuckyLand, Inc. for unlicensed internet gaming; VGW blocked Michigan residents

   Michigan; letter 5 Dec 2023, announced 18 Jan 2024; status: VGW exited Michigan

   Checked Sep 2026 | Court or regulator record

4. Public record

   Maryland Lottery and Gaming Control Agency cease-and-desist letters: VGW (March 2025) and second letters to Chumba Casino and Luckyland Slots (November 2025)

   Maryland; March 2025 and 18 Nov 2025; status: listed by regulator as C&D recipients

   Checked Sep 2026 | Court or regulator record

5. Public record

   City of Baltimore lawsuit against six social-casino operators incl. VGW Holdings (Chumba Casino, LuckyLand Slots) under Baltimore's Consumer Protection Ordinance

   Circuit Court for Baltimore City; filed/announced 4 Mar 2026; status: pending (as far as known)

   Checked Sep 2026 | News report

6. Public record

   Kentucky class action (Armstead v. VGW Malta) settled for $11.75 million over sale of virtual coins in Chumba Casino and Luckyland Slots

   Kentucky; filed 7 Sep 2022; final hearing Jan 2023; status: settled, no admission of wrongdoing

   Checked Sep 2026 | News report

A lawsuit is a claim, not a finding. We list what is on the record, with its date and status where we have them.

05 · Redemption

Does Chumba pay real money?

You redeem Sweeps Coins for cash prizes. These are Chumba's own stated terms, not measured times.

Minimum redemption, cash

Chumba says

100 SC

US$100 threshold; 1 SC = US$1

Checked Sep 2026 | Casino terms

What the source says

SWEEPS COINS ARE SUBJECT TO A MINIMUM PRIZE REDEMPTION THRESHOLD OF $US100.

Stated processing time

Chumba says

Cash: up to 10 business days; amounts over US$10,000 may add up to 7 days; no time stated for gift cards

Checked Sep 2026 | Casino terms

What the source says

it may take up to ten (10) business days to process the relevant payment into your nominated bank account

Redemption methods

Chumba says

Gift cards (sent to registered email) or cash to the payment medium linked to the account / nominated bank account or online wallet in player's name

Checked Sep 2026 | Casino terms

What the source says

When you choose to redeem Prizes for cash ... the cash payment will be made to a Payment Medium associated with your account

When ID checks happen

Chumba says

Before redemption is released (requests stay pending until checks complete); enhanced checks for cumulative or single redemptions over US$2,000

Checked Sep 2026 | Casino terms

What the source says

any request you have made for redemption of Prizes will remain pending

Chumba redemption: minimums, methods, limits and ID checks

06 · Where you can play

Where can you play Chumba?

States not accepted

Chumba says

Washington, Michigan, Montana, Connecticut, Nevada, Delaware

'Excluded Territory' - no access; Gold Coin purchases voided. Also US territories and outside US

Checked Sep 2026 | Casino terms

What the source says

Excluded Territory means the states of Washington, Michigan, Montana, Connecticut, Nevada

Gold Coin play only

Chumba says

California, Idaho, Indiana, Louisiana, Maine, Mississippi, New Jersey, New York, Tennessee, West Virginia

'Gold Coin free-to-play only (Sweepstakes not available)'

Checked Sep 2026 | Casino website

What the source says

Gold Coin free-to-play only (Sweepstakes not available): California, Idaho, Indiana, Louisiana, Maine, Mississippi, New Jersey, New York, Tennessee, West Virginia

Minimum age

Chumba says

21 years

or higher age of majority

Checked Sep 2026 | Casino terms

What the source says

you are over 21 years of age or such higher minimum legal age of majority

Casinos change the states they accept. Check the casino's own terms before you sign up.

Chumba states: the full list, state by state

07 · Free coins

Free coins and offers

Welcome offer, no purchase

Chumba says

GC 2,000,000 + SC 2 on sign-up

Checked Sep 2026 | Casino website

What the source says

GC 2,000,000 + SC 2

First purchase offer

Chumba says

GC 10,000,000 for $10 plus 30 free SC

first-time offer banner

Checked Sep 2026 | Casino website

What the source says

Score your exclusive first-time offer GC10M for $10 plus FREE SC30!

Daily login bonus

Chumba says

yes, at the casino's election; claim once per day via GET COINS > Daily Bonus; amount not stated

Checked Sep 2026 | Casino terms

What the source says

Eligible Participants enabled to collect the Daily Bonus may do so once per day (the daily clock

Free entry by mail

Chumba says

no postal mail-in; free entry is an online request: handwrite the revealed wording on a 4x6 card, photograph it in the account (selfie check if prompted); 5 SC per valid request

Checked Sep 2026 | Casino terms

What the source says

For each valid online request an Eligible Participant submits in accordance with the above requirements, the Eligible Participant will receive five (5) Sweeps Coins.

08 · App and support

App and support

iPhone and iPad app

We checked

yes - 'Chumba Lite – Casino games' (4.5 from 2,510 ratings) and 'Chumba Casino Mini' by VGW Holdings Pty Ltd; 17+

Checked Sep 2026 | App store listing

Android app

We checked

yes - 'Chumba Casino Lite' by VGW Holdings; 4.4 from 8.85K reviews; 1M+ downloads

Checked Sep 2026 | App store listing

Support channels

Chumba says

Help centre with contact form (help.chumbacasino.com / help.chumbacasino.com/contact-form); 'Contact' link on platform; no phone number found

Checked Sep 2026 | Casino terms

What the source says

you are obliged to notify Customer Support by using the “Contact” link on the Platform or App

Support hours

Not yet known

Know this? Tell us

Looked Sep 2026 | Not found in casino help center

What players say about Chumba

Not yet known

We have not collected player reports for Chumba yet. When we do, they will be labeled as player reports and kept apart from what the casino says.